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Email & SMS marketing

Email and SMS marketing that keeps your regulars coming back.

Winning a new customer takes effort. Getting a regular back takes a message. Email and SMS reach people who already know you, and they do not depend on an algorithm. Sobi Social plans, writes and publishes your newsletters, offers and automated messages, so it does not land on you.

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What we send

Most owners know they should email their customers and never get round to it. We make it a routine. A good message is short, has one job and one clear next step: book, order or come in. A newsletter that tries to say ten things gets deleted. One that says one thing, with a good photo, gets read.

  • Newsletters with what is new, seasonal and coming up.
  • Offers, timed to your quiet days.
  • Automated messages: a welcome, a thank you and a nudge for people who have not visited in a while.
  • Reminders for events and bookings.

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Planned around your week

We look at when your room is full and when it is not, then point the messages at the gaps. A midweek offer needs to land the day before, not the day after.

Your lead sets the rhythm in the quarterly plan, so customers hear from you often enough to remember you and not so often that they leave.

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Built from the same shoot

Messages work when they look and sound like you. The photos come from your monthly shoot and the words are written in your voice, so an email shows your real dish and a text reads like a person wrote it.

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Sent to people who want it

Automated messages do their work while you are serving. Once they are set up, they send themselves, and we review them each quarter so they stay accurate.

Messages go only to people who have agreed to hear from you, and every one has an easy way to opt out. One dashboard shows what each message did.

We work with businesses across London, including Croydon, and in Surrey, Sussex and Hampshire. Start with the Sobi Snapshot, a free brand audit with three ranked priorities.

Our work

Recent reels.

Vertical social video shot on location, built around the dishes, people and moments that make a place worth visiting.

Mithras

Restaurant · Croydon

Coco & Nut

Coffee shop · Croydon

Chick N Box

Takeaway

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Questions about Email & SMS marketing.

Where do the contacts come from?

From people who choose to join, for example at the counter, on your website or when they book. We help you set up simple ways to collect them.

How often will you message my customers?

As often as is useful, and no more. The rhythm is set in your quarterly plan and reviewed each month.

Do you write the messages for us?

Yes. We plan, write and publish them in your voice, using photos from your own shoot.

How is email and SMS priced?

There are no packages. It is scoped as part of the partnership, inside one monthly fee agreed after the Blueprint.

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Areas we cover

Where we shoot, publish and run campaigns from.

Free personalised brand audit

Find the gaps costing you customers.

We review how your brand shows up, how your content performs and how easily a customer can take the next step. Twenty minutes, and you keep the findings either way.

Brand & presence · Content system · Customer journey

The Sobi Snapshot, cover of your free brand audit report

Receive your three priorities, ranked in order.